COVID-19

Like many of you, we are hunkered down at home, trying to work entirely via the internet while also having to adjust to having the kids home from school - and in need of some sort of education - for the forseeable future. While we're trying to make the best of the situation, after all we're the lucky ones who get to stay home, it's been far from easy. There have been lots of tears and uncertainty and 4/5 of us pretty much only ever wear pajamas.

When we're not trying to figure out how on earth math now works or who has a Zoom call next and what were they supposed to have done to prepare for it, we're baking lots of cake, doing plenty of crafts, hanging with the pets, watching an insane amount of movies, and doing whatever it takes to get through each day relatively intact.

As a family business, and a socially distancing family, we are continuing to create and ship the Plan The Things line. Our wall calendars and planners are printed by a network of printing partners around the world, and none of our providers are currently having any delays in production.

We ship orders with a variety of global shipping companies, some of whom are experiencing delays. It is expected that items which would normally arrive within 2-3 business days will now take 3-4 business days. Please be patient when waiting for your order to arrive.

CALENDARS

Our calendars do not have holiday dates printed on them as not all holidays are relevant to all people. There is however plenty of room on your calendar to write in the holidays and events which you observe.

While we do our best to accurately represent the colors of our products on screen with photographs and graphics, we cannot guarantee that the color you see on your screen will exactly match the color of your calendar. All devices display colors slightly differently, depending on lighting and screen calibration. Please contact us before purchase if you have any questions about colors.

All of our designs are created here in Portland, Maine. Our large wall calendars and planners are printed from various global locations to save on shipping and resources. If you order a large wall calendar from within Europe, your order will be printed and shipped to you from a European printing partner.

SHOP

Most orders are processed and sent to ship within 1-3 business days. During the holidays and other busy times, it may take slightly longer, please be patient.

You will be notified by email once your order has shipped, and will receive a tracking number for your package. Shipping is handled by over 30 global shipping companies for swift, efficient delivery. The majority of orders are delivered within 2-3 business days, although it can take longer.

Shipping carriers are experiencing some delays due to heavy volume and Covid. Unfortunately delays are out of our control, please be patient while awaiting the arrival of your order.

The most up-to-date shipping information is posted on the shipping page.

We have partnered with an awesome organization, One Tree Planted to make sure that for every item sold in the shop, one tree is planted. One Tree Planted is reforesting the world by planting trees in North America, Latin America, Asia and Africa. 

Each month, once the orders are shipped, we donate a dollar for each item to One Tree Planted and they use those funds to plant the same number of trees as items sold. 

We all need to do our bit to help give back to the planet. Just think, every time that you purchase items from Plan The Things, you are getting your plan on and you're responsible for planting trees. Every single tree helps; let's plant a forest.

We only accept returns on items which are damaged or defective, and they must be returned within 30 days. You can read our full refund policy here. If you have an item that you would like to return, please start the process by emailing us (info@planthethings.com).

We don't have gift cards set up for the store yet, but we are working on it. If you'd like to be kept in the loop, join our newsletter and we'll let you know when they're here!

Our large wall calendars and planners are printed for us by a network of partner printers all over the globe. If you are in a location where they have a physical presence, sales tax or VAT will be added to your order.

For all other shop orders which are shipped from our studio in Portland, Maine, you will only be charged sales tax if you are a fellow resident of lovely Maine.

SHIPPING

Yes we do! Our large scale wall planners and calendars are printed with partners all over the world so that you do not have to pay ridiculous shipping charges or wait for lengthy delivery times to receive your goodies.

All shipping costs are charged at a flat rate, dependent on region; see the shipping page for rates and delivery times.

Please note, some countries may charge a fee at customs. This fee is out of our control and is your responsibility.

Please note, due to Covid-19, there are mail delays which are unfortunately out of our control, please be patient while awaiting your order.

Unfortunately our printing partner does not accept a PO BOX or an AFPO as a delivery address at this time. Please use a physical location to avoid delays and possible non-delivery.

Yes! When your order is mailed, you will receive an email containing a tracking number. You will be able to track the progress of your delivery by following the link in your email.

Please note it can take a day or two after orders have been sent for the tracking information to appear online.

Please note, due to Covid-19, there are some issues with tracking not showing the location of your order as accurately as it should. Please be patient while waiting for your order to arrive.

Unfortunately we do not offer that option at this time.

Partner with us

We partner with a few select brick and mortar shops to sell select merchandise from our shop. If you would like to stock our products, please send us a message via the contact page, with a link to your store website.

Fantastic! Subscription boxes are the best - in fact we're planning to start one too! If our brands are a good fit, we'd love to see what is possible. Send a message via the contact form and let us know what you're thinking!

Absolutely! Let's connect and make a plan - we can even send the calendars directly to their new homes, if that's easier for you. Send us a message using the contact form and let's make it happen!

Thanks so much for asking. We occasionally send out items for review to people with a similar audience and a strong social media presence. Please send a message via the contact page with your details and we will reach out if it's a good fit.

Occasionally we partner with others to run a giveaway or contest. If you feel that you may be a good fit, please contact us via our contact page.